8 Helpful Troubleshooting Steps If Your Sump Pump Isn’t Working

Winter, Basement, Clog, Discharge Pipe, Float Switch, Flooded, Frozen, Ice, Maintenance, Pump Motor, Snow, Sump Pump, Sump Pump Pit, Troubleshooting, valve

Has your sump pump been acting up recently? Given the recent weather conditions, this occurrence is not uncommon for nearby residents. We are well aware of the fact that Ohio weather has a knack for causing its fair share of home-related issues. With the combination of snow melt and constant rain during the winter season, sump pump problems are, shall we say, quite prevalent. And when your sump pump fails, it is absolutely imperative that you address the issue promptly.  

Sump pumps are specifically designed to efficiently remove water through the discharge pipe, effectively diverting excess water away from your home’s foundation. So, the sudden failure of a sump pump can quickly lead to basement flooding and escalate into various other serious issues. Fortunately, your experts at Bellbrook Plumbing & Drain are well-equipped to address such concerns. Let us provide you with some helpful tips to assist you in troubleshooting! Additionally, even if you are not currently experiencing sump pump issues, it is prudent to proactively familiarize yourself with the most common ways to troubleshoot your sump pump malfunctions. 

8 Helpful Troubleshooting Steps If Your Sump Pump Isn’t Working:   

  1. HAVE YOU MADE SURE THE POWER SOURCE IS ON? Power outages are a common cause of sump pump malfunctions. Whether due to severe storms or tripped circuit breakers, if your sump pump has ceased working, the initial step is to confirm that it is properly plugged in and receiving power. Additionally, you should test the outlet with another device to determine if the issue lies within the outlet. Restarting the pump by unplugging and plugging it back in may provide a temporary solution, but it is important to note that this may not address the underlying problem. 
  1. HAVE YOU TESTED THE PUMP MOTOR? Try to listen for any unusual sounds or particularly loud noises coming from the pump motor. If the motor isn’t running, check the circuit breaker and reset it as necessary.     
  1. HAVE YOU EXAMINED THE PUMP BASIN? Examining the Pump Basin: After examining the lid, it is important to also inspect the side to determine the situation. Take a look at the sump pump basin for any debris, dirt, or ice buildup. If any are present, ensure to remove any obstructions that may hinder the pump’s impeller. 
  1. HAVE YOU INSPECTED THE FLOAT SWITCH? Proceed to inspect the float switch for correct movement. A pump may cease functioning if it has been excessively used, particularly during peak seasons. Thoroughly examine for any obstructions that require clearing and ensure the float switch moves unimpededly. A jammed or frozen float will undoubtedly impede the intended activation of the pump. 
  1. HAVE YOU TESTED THE CHECK (OR OVERFLOW) VALVE? Please ensure that the check valve is installed correctly. It is important to verify that the valve is free from any debris blockage. Occasionally, the pipe above it may also become clogged, which can hinder the proper functioning of the check valve. The check valve’s intended purpose is to prevent water from flowing back into the sump pit. 
  1. HAVE YOU LOOKED AT THE DISCHARGE PIPE? If your basement is experiencing flooding and the water is not being properly discharged away from your home, it is highly probable that the discharge pipe is obstructed. Therefore, it is advisable to shift your attention towards locating and inspecting the discharge pipe. 
  1. HAVE YOU CHECKED THE WEEPING HOLE? Another aspect that should be examined is the weeping hole. Sump pumps are equipped with a small hole on the discharge pipe, specifically designed to release air and ensure smooth operation. If this weeping hole becomes obstructed, the pump’s functionality will be compromised. In the event of a blockage, it is necessary to clear the weeping hole. 
  1. HAVE YOU THOUGHT ABOUT YOUR SUMP PUMP’S SIZE? If a sump pump is inadequately sized for your space, it will struggle to handle the large volumes of water it faces. If this issue has occurred multiple times, it may be advisable to consider an upgrade to prevent recurring incidents. 

You have the capability to resolve this! With determination and focused DIY troubleshooting, you can identify the cause of your sump pump problem. Dealing with sump pump issues in cold weather can be challenging, but always prioritize safety. Take your time, proceed cautiously, and carefully evaluate your situation as you progress through each troubleshooting step. 

Tips for Your Sump Pump: 

Here are some simple tips for future reference to help maintain your sump pump: 

Loose debris is a significant contributor to various sump pump issues. The accumulation of loose debris and particles can result in clogs and hinder the proper functioning of your sump pump. Random items and clutter placed around the sump pump can also contribute to this problem. So, we think it is crucial to make sure your sump pump pit lid is always securely in place and adequately sealed. A secure lid will effectively prevent debris from entering the pit and causing interference with the pump. 

Another thing you should watch out for (or listen for, rather) is loud or irregular noises coming from your sump pump. If you hear anything out the usual, see if you can pinpoint the problem. If not, please give us a call. Staying vigilant for potential issues will help you identify minor problems that can evolve into much larger headaches if left unattended. This is why it’s essential to keep an eye on your sump pump on a regular basis. 

WHEN YOU SHOULD CONTACT A PROFESSIONAL:    

If you are still perplexed and seeking clarity, rest assured that we are here to assist you. Should these troubleshooting steps fail to help you resolve the issue, we kindly recommend reaching out to us for a professional diagnosis and restoration of your sump pump’s functionality. It is of important to engage a licensed plumber to inspect your sump pump thoroughly and identify any underlying issues. 

Your plumbing system is the vital core of your home, and there are numerous issues that can arise. Therefore, it is prudent to entrust your home to a reliable professional. At Bellbrook Plumbing & Drain, we aspire to fulfill that role. Our esteemed customers are our utmost priority, and we value your safety, comfort, and contentment. Moreover, we strive for your satisfaction and are committed to providing you with a 100% satisfaction guarantee! 

You can rely on Bellbrook Plumbing & Drain for all your plumbing woes. Call today at (937) 240-3731 or schedule an appointment online now by clicking here!